FREQUENTLY ASKED QUESTIONS

We ship across India and Internationally!

Once an order has been placed, we are unable to cancel. We can however try to make address updates (if it's a domestic order), style, or size changes. You can reach out to us with such requests via email.

Standard Shipping orders are delivered in 7-14 working days and are free of cost across India. Express Shipping orders (subject to availability) are delivered in 2-4 working days and are ₹350. International Orders might take 1 to 3 weeks depending on the country. t Once dispatched, we will send you tracking details. If we fail to send you tracking details, you can follow up via mail or Instagram (@sway_india_). The email id for such follow-ups is swayindia10@gmail.com.

Since we follow a made-to-order model in attempts to minimise wastage, we do not accept returns. Once placed we do not refund orders. We do understand that sometimes a product may not fit you the way you had imagined, and in case of that, we provide exchanges. However, you must inform us of any such requests within 24 hours of receiving the order.

Yes, we do cater to wholesale order requests. If you're interested in sourcing our products in bulk, please reach out to us via email at swayindia10@gmail.com. Once we receive your request, we’ll guide you through the next steps and share all relevant details.

We’re happy to continue the conversation over email or schedule a call to communicate more efficiently and answer any specific questions you may have.

We're always keen on bringing in new talent and creative forces to join our team. Email us your resumes and portfolios at swayindia10@gmail.com.